Refund policy

CUSTOMISED ITEMS

All branded stock is non-returnable & non-refundable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else. 

Defective/damaged products - please contact us immediately if there is a problem with the products received. We will help to resolve this issue asap with either a refund or replacement items. 

UNBRANDED SAMPLES

Unbranded samples are chargeable and non-returnable. It is not possible to specify colour choices or branding. Unbranded samples are only intended to check the quality of the product. Some samples provided may be 'dummy' products only and will not be fully functional (i.e. Power banks will not hold charge, USB memory sticks will not be functional).